Frequently asked questions
What is the shipping time?
Orders placed on weekdays before 12:00 PM will be shipped the same day.
Do you offer free shipping?
Yes, we offer free shipping on all orders over €50 within the Netherlands. For international orders, shipping costs are calculated at checkout based on your location.
Which countries do you ship to?
We currently ship to most European countries. If you are unsure whether we deliver to your region, please contact our customer service before placing your order.
Can I track my order?
Yes, once your order has been dispatched, you will receive a tracking number via email so you can monitor the status of your package.
What is your return policy?
You have the right to return your order within 14 days of delivery. Items must be unused and in their original packaging. Please contact us before returning anything to receive return instructions.